Information And Communication Associate
United Nations Development Programme, Aden
Apply by 2026-11-12
Technology
Skills
- MS SharePoint
- MS Teams
- Webex
- OneDrive
- Networking
- IT security management
- Customer service
Responsibilities
- Ensure that all ICT related equipment are maintained and functioning properly.
- Manage and coordinate Help Desk activities to provide reliable IT service delivery.
- Perform hardware electronic component changes and routine repairs.
- Ensure staff can use MS Teams for communications and meetings.
- Install commercial and in-house developed software and upgrades.
- Ensure all OCHA laptops and servers are secured with antivirus.
- Maintain VTC connections for all meetings.
- Maintain stock of ICT supplies and spare parts.
- Assist in ICT asset management process including physical verification.
- Monitor communication subscriptions and liaise with Admin team.